End User Support

End User Support

End User Support

It’s proven that the information technology is a field in which the investment returns are visible in the form of results and better quality output. The fact is that any company today is ready to invest into its IT infrastructure for the business growth and therefore the size of the network is increasing very fast. To keep the customers IT environment fully operational and at peak performance you need a customized solution to address the complexities of the business environment at minimum cost.

We at ITSource act as a single point of contact for all your hardware & software needs. Our dedicated multi-skilled team of engineers helps you to optimize resources through a well defined process & practices.

Services offered under this scope:

  • User Help Desk
  • Desktop Support
  • Virus Resolution
  • Change Management
  • Vendor Management
  • Spares & Consumables Management
  • Asset Management
  • Email Management
  • Applications
  • LAN Management
  • Site Planning & Management
  • Server Administration & Management
  • Backup Management
  • Performance Management
  • Database Management
  • Process
  • End User Satisfaction